Table of Contents
- 1. Overview & Service Purpose
- 2. Information We Collect
- 3. Camera Feeds & Video Processing
- 4. Android Device Permissions & Usage
- 5. How We Use Collected Information
- 6. Third-Party Services & Cloud Infrastructure
- 7. Data Security & Storage
- 8. Data Retention & Account Deletion Policy
- 9. Children's Privacy (COPPA & GDPR)
- 10. Changes to This Privacy Policy
- 11. Contact & Legal Inquiry Information
1. Overview & Service Purpose
This Privacy Policy explains how Vyrion ("we", "us", or "our") collects, uses, protects, and discloses information through the Vyrion FireGuard AI mobile store application (the "App") designed for Android devices.
Vyrion FireGuard AI is an enterprise, commercial-grade life-safety application engineered to deliver 24/7 real-time fire, smoke, and flame detection monitoring for retail stores, supermarkets, warehouses, and commercial establishments. The App connects authorized store cashiers, operators, and safety supervisors to their on-premise AI detection engine to provide instant emergency notifications, full-screen sirens, and real-time incident verification.
2. Information We Collect
We collect only the minimum information necessary to authenticate authorized personnel and dispatch real-time fire alerts:
A. Account & Profile Information
- Store / Market Identifier: The unique identifier associated with your store location (e.g., store license key or branch code).
- User Credentials: Staff usernames, roles (e.g., Cashier, Store Manager, Safety Supervisor), and cryptographically salted SHA-256 password hashes. We never store plain-text passwords.
- Account Status: Administrative activation state (e.g., Active, Pending Approval, Suspended) to prevent unauthorized access.
B. Emergency Incident Telemetry
- Alarm Metadata: Timestamp of detected incidents, hazard classification (Fire or Smoke), AI detection confidence level (e.g., 95%), and the assigned camera name/zone (e.g., "Main Aisle", "Storage Warehouse").
- Emergency Snapshots: A single low-resolution snapshot frame or short verification stream captured at the exact moment of a confirmed fire detection to enable immediate visual hazard assessment.
- Action Audit Logs: Records of when an alarm was acknowledged, silenced, or snoozed by store personnel for compliance and safety audit purposes.
C. Device & Diagnostics Information
- Device State: Android OS version, app version, network connectivity status (Online/Offline), and background service heartbeat logs to ensure reliable 24/7 push notification delivery.
3. Camera Feeds & Video Processing
Given the sensitive nature of CCTV and surveillance video, Vyrion adheres to strict edge-processing and data minimization architecture:
- No Continuous Cloud Video Upload: 24/7 camera video streams are never continuously transmitted, uploaded, or stored on external cloud servers. Video analysis runs on-premise.
- Incident-Triggered Visuals: Only when the local AI model detects an active flame or hazardous smoke event does the system generate an encrypted temporary verification frame to display on the authorized mobile app screen.
- Secure Transmission: Any alert verification frame transmitted to the mobile application is encrypted in transit using industry-standard TLS / HTTPS encryption.
4. Android Device Permissions & Usage
To ensure reliable, life-saving fire alert delivery under all operational conditions (including when the phone is locked, asleep, or in silent mode), the App requires specific Android system permissions. Each permission is strictly used for the documented safety purpose:
| Permission | Technical Name | Specific Safety Purpose |
|---|---|---|
| Notifications | POST_NOTIFICATIONS | Required on Android 13+ to deliver immediate emergency heads-up fire alarms and persistent background protection status. |
| Foreground Service | FOREGROUND_SERVICE FOREGROUND_SERVICE_DATA_SYNC |
Maintains a 24/7 persistent monitoring service to synchronize emergency fire alarms in real time, ensuring you are notified even if the app is closed. |
| Full-Screen Alarms | USE_FULL_SCREEN_INTENT | Displays the emergency live fire stream over the lock screen immediately when a critical fire or smoke hazard is detected. |
| Wake Lock | WAKE_LOCK | Temporarily turns the screen on and prevents the device from sleeping during an active fire emergency until acknowledged. |
| Vibration | VIBRATE | Triggers continuous repeating emergency tactile vibrations during active fire alarms to alert personnel in noisy commercial settings. |
| Boot Receiver | RECEIVE_BOOT_COMPLETED | Automatically restarts the 24/7 background fire protection service when the device reboots, so stores remain protected without manual app launch. |
| Internet & Network | INTERNET ACCESS_NETWORK_STATE |
Connects securely to the Google Firebase Realtime Database to receive telemetry and sync alert acknowledgments with the web console. |
| Battery Optimization | REQUEST_IGNORE_BATTERY_OPTIMIZATIONS | Permits store operators to exempt the app from aggressive manufacturer battery management that would otherwise terminate life-safety alarms. |
| Emergency Calling | CALL_PHONE / ACTION_DIAL | Provides an optional 1-tap shortcut on the live alarm screen to pre-dial local emergency services (e.g. 180 / 911 / 112). The app does not place calls automatically without user interaction. |
5. How We Use Collected Information
We process collected data exclusively for legitimate safety and administrative purposes:
- Real-Time Threat Detection & Notification: Dispatching urgent audio-visual sirens, notifications, and verification feeds to store staff when fire or smoke is detected.
- Multi-Device State Synchronization: Instantly synchronizing alarm acknowledgments and snooze intervals between the Web management console, PC engine, and Android apps to silence sirens once verified.
- Incident History & Compliance: Maintaining chronological incident records (time, camera location, confidence) for store safety reviews and regulatory compliance.
- Access Control: Verifying store staff identity, enforcing administrative approval, and preventing unauthorized access to store cameras.
- Service Reliability: Monitoring heartbeat status to ensure store surveillance systems remain online and actively guarding the premises.
6. Third-Party Services & Cloud Infrastructure
The App relies on trusted, industry-standard cloud service providers to maintain high-availability synchronization. These providers process data strictly in compliance with their respective privacy and security certifications:
- Google Play Services (Google LLC): Used for fundamental Android framework support, device notification distribution, and app integrity verification. Google Privacy Policy.
- Firebase Realtime Database (Google Cloud): Used for low-latency downstream notification delivery, snooze synchronization, and telemetry dispatch. Data stored in Firebase is encrypted at rest and in transit. Firebase Privacy and Security.
We do not integrate third-party advertising SDKs, behavioral tracking trackers, or data brokerage analytics in the App.
7. Data Security & Storage
We implement robust physical, administrative, and technical safeguards to protect your store data:
- Encryption in Transit: All communications between the mobile application, on-premise engines, and Firebase cloud endpoints are strictly encrypted using TLS 1.2/1.3 (HTTPS/WSS).
- Cryptographic Password Protection: Account passwords are protected using one-way cryptographic hashing (SHA-256) with unique per-system salt tokens.
- Role-Based Access Control: Store cashiers and managers only have access to their designated store ID. Administrative oversight is restricted to verified administrators.
- On-Premise Video Isolation: High-bandwidth CCTV streams remain confined to your local network, minimizing attack surfaces.
8. Data Retention & Account Deletion Policy
In accordance with Google Play's User Data and Data Deletion policies, you have full control over your stored information:
A. Retention Duration
- Active Alarms: Retained only during an ongoing event until cleared or acknowledged by an operator.
- Historical Incidents: Retained in your store's incident log for safety review and audit compliance unless purged by store management or account termination.
- Staff Account Records: Retained for the active duration of your store's commercial license.
B. Account & Data Deletion Requests
Store owners and registered staff members may request the deletion of their user accounts, historical alarm logs, or entire store profiles at any time.
- Contact your designated Store Master Administrator or email our privacy desk at privacy@vyrion.com with the subject line "Account / Data Deletion Request".
- Provide your registered Store ID, username, and contact verification.
- Upon verification, your user profile, credentials, and associated telemetry data will be permanently purged from our databases within 30 calendar days.
9. Children's Privacy (COPPA & GDPR Compliance)
The Vyrion FireGuard AI application is strictly a commercial, business-to-business (B2B) enterprise safety tool designed for commercial facility staff, store operators, and adult safety personnel.
The App is not directed to, marketed to, or intended for use by children under the age of 13 (or under 16 in the European Union). We do not knowingly collect, request, or maintain personal information from children. If we discover that a child has provided us with personal information, we will immediately take steps to permanently delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect technological improvements, security practices, legal requirements, or Android platform updates. Any updates will become effective upon posting the revised Privacy Policy with an updated "Last Updated" date.
We encourage store administrators and users to review this page periodically. Significant material changes will be communicated through an in-app notice or via direct administrative notifications.
11. Contact & Legal Inquiry Information
If you have any questions, concerns, feedback, or requests regarding this Privacy Policy, your personal data, or the safety operations of Vyrion FireGuard AI, please contact our privacy and legal team:
Vyrion Technologies — Safety & Privacy Desk
Product: Vyrion FireGuard AI (Store Android Application)
Email: privacy@vyrion.com / support@vyrion.com
Website: https://vyrion.com
Response Timeframe: We aim to acknowledge and address all data inquiries within 48 to 72 business hours.